Atol certificate to deal with holiday protection confusion for first time ever

by William ASTON on September 27, 2012

In an attempt to clarify the important issue of holiday protection, a first-ever Atol certificate will be launched by the Department for Transport regarding whether or not travellers’ trips are financially secure.

Every Briton who books Atol-protected holidays is now to receive a special yellow document, which will explain exactly how their trip will be protected and who will protect it. The document will also possess a reference number that is unique and will help speed-up any claims processes.

The certificate will be issued to customers immediately whenever they purchase a holiday – they will be given the document when they book on the high street or have it sent to them electronically by email or in the post if bookings are made over the telephone or online. All travel companies issuing the certificate without necessary arrangements already in place will be regarded as breaking the law.

The new Atol scheme will protect holidaymakers from completely losing their money, or becoming stranded abroad, if a travel company ever goes bust. All firms that sell holiday packages that involve flights must make sure that they have an Atol, while also being required to make payments into the financial guarantee scheme of the Civil Aviation Authority. In any event of travel companies failing, the CAA will use funds to repatriate holidaymakers and provide refunds for anyone still yet to travel.

It is hoped that this new certificate will help improve clarity and give holidaymakers a better peace of mind. The announcement of moves follow amendments to Atol’s regulations that were made earlier on this year.

Comments on this entry are closed.

Previous post: Company claims that its ostrich pillow will counter jet leg and is capable of enabling power naps

Next post: Nepal aviation safety record blasted by law firm; harrowing statistics a cause for concern