Disabled fliers subject to ‘hurt and humiliation’; new study makes startling revelations

by Alister POOLE on October 25, 2012

Disabled passengers are regularly subjected to humiliation and, in some cases, even physical hurt whenever they fly - as alleged by a shocking report that was published today.

The study, carried out by the Muscular Dystrophy Campaign charity, attempts to suggest that a majority of 60 per cent’s worth of passengers that were surveyed felt unsafe whenever transferring from their wheelchair and into an airline seat. Worryingly, the same number reported that their wheelchair was damaged during a flight.
An overwhelming majority – nine out of 10 – of those that took part in the survey said they have been unable to make use of airline toilets whenever on board, with one passenger saying that they had to urinate into a plastic bottle due to a lack of access. Many disabled people were altogether put off of flying due to problems they encountered, the research discovered.

The report, which was gathered from a batch of questions put to exactly 100 young disabled travellers, has already led to calls for carriers to quickly “clean up their act” whilst they “catch up” with differing forms of transport.  Representing the Muscular Dystrophy Campaign, Tnayi Vas commented that the investigation has discovered that travelling by air often proves to be a source of anxiety or embarrassment, sometimes both, for some and regularly leads to holidays being completely ruined, expensive equipment being damaged and the disabled community being scared of flying forever.

Vas added that the report should serve as a wake-up call for the need to overhaul most services so that they meet the basic needs of disabled customers.

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