Disabled travellers call for more effort from industry, as hubs are still falling short of needs

by William ASTON on September 20, 2012

New research has shown that train stations and various tourist attractions across Britain still fail to adequately cater for the disabled.

Conducted by Tourism for All and Adapted Vehicle Hire – a provider of rental vehicles for disabled drivers -, a survey of disabled tourists revealed that nearly nine out of ten people that were  questioned have been prevented from being able to travel to their desired destinations due to their disability on at least one occasion.  While 92 per cent of those surveyed said that accessibility has improved over the past ten years, and over a quarter said that it was “significantly better”, a staggering 86 per cent said that information related to disabled access or disabled facilities remains insufficient.

Airports and train stations around the UK received negative feedback in the study, although London has been identified as the country’s best destination for disabled access.  Numerous venues, including Cornwall’s Eden Project, have been singled out for providing particularly impressive services for their disabled visitors, with Cornwall and Devon both named as the UK’s most favoured holiday destinations for those with disabilities. Representing Tourism For All, Carrie-Ann Lightley commented that while significant improvements have been made over the past decade, big variations around the UK cannot be ignored.

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