Ryanair boss brands Facebook campaigner an idiot for forgetting boarding pass

by Tiffany Millar on September 6, 2012

Ryanair’s chief executive, the ever-controversial Michael O’Leary, has described any passengers who fail to print out their boarding passes as being “idiots”.

In August, Suzy McLeod received backing from half a million users of Facebook after Ryanair charged her a whopping €300 for printing out five boarding passes prior to a flight to Bristol from Alicante.  On the social networking site, Mrs McLeod wrote: “I had previously checked in online but because I hadn’t printed out the boarding passes, Ryanair charged me €60 per person! Meaning I had to pay €300 for them to print out a piece of paper! Please ‘like’ if you think that’s unfair.”

Thus far, over 500,000 people have lent their support to Mrs McLeod’s plight. One person that won’t be supporting her though is Mr O’Leary, who branded his customer “stupid” for falling short of meeting the budget carrier’s boarding card reissue rules.

In more detail, Mr O’Leary said that Mrs McLeod should shell out 60 euros just for being so stupid. He then mocked her by sarcastically stating that there aren’t any internet cafes scattered around Alicante or hotels that would have happily printed out the passes for her. Mr O’Leary concluded by saying that while most people print their passes off, those that don’t can ‘B***** off’”.

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